PMH Medical Center will improve the health of our community.
PMH Medical Center will become one of the top 100 Critical Access Hospitals in the country through the achievement of the following Pillars of Excellence.
PILLAR OF EXCELLENCE #1: Patient Loyalty
PMH will provide outstanding customer service, aspiring to treat those we serve the way they want to be treated.
PILLAR OF EXCELLENCE #2: Medical Staff Development
PMH will respond to Medical Staff concerns and needs in a timely manner, pursue initiatives in collaboration with our Medical Staff and ensure the availability of the appropriate providers for those we serve.
PILLAR OF EXCELLENCE #3: Employee Development
PMH will encourage and provide for the ongoing development of our employees. We will provide an atmosphere that values our employees and promotes:
PILLAR OF EXCELLENCE #4: Quality
PMH will develop and maintain a system of continuous improvement which is incorporated into the daily work of every employee and Medical Staff member
PILLAR OF EXCELLENCE #5: Services
PMH will develop and maintain appropriate facilities, technology, and services to meet the needs of those we serve.
PILLAR OF EXCELLENCE #6: Financial Stewardship
PMH will continue to strengthen its financial stewardship position to enhance the ability to develop new services, obtain needed technology, modernize facilities, recruit physicians and ultimately ensure long-term viability.
ASPIRE to soar to a great height
A Accountability: take responsibility for our own behavior
S Service: Care enough to exceed the expectations of those we serve
P Promote Teamwork: Work together to achieve common goals
I Integrity: Do the right thing even when no one is watching
R Respect: Respect the inherent value and worth of each person
E Excellence: Exceed the expectations of those we serve